To help you find the information you need quickly, here is a summary of our returns policy.
Reason for Return | Timeframe to Notify Us | Who Pays for Return Shipping? | What Happens Next? |
Change of Mind | Within 30 days of delivery | You (the customer) | Full refund to your original payment method after inspection. |
Manufacturing Fault | Within 6 months of delivery | We (KifTech) | Your choice of a repair, replacement, or full refund. |
Item Damaged on Arrival | Within 48 hours of delivery | We (KifTech) | We will arrange a replacement or full refund. |
Incorrect Item Received | As soon as you notice | We (KifTech) | We will arrange for the correct item to be sent. |
Jul 25, 2025