Returns

• Can I return something if I just changed my mind?

  Yes, within 30 days of delivery. The item must be unused, in original condition with tags and packaging. You pay return shipping back to us. Gift cards can't be returned.

• How do I start a return?

  Two ways: Log in at account.kiftech.co.za and submit a return request Email support@kiftech.co.za with your order number and reason Q: Who pays for return shipping? A: Changed your mind? You pay. Item faulty, damaged, or we sent the wrong thing? We provide a prepaid label.

• What if it arrives damaged?

  Check your order when it arrives. Report visible damage within 48 hours to support@kiftech.co.za with photos and we'll sort it out fast with the courier.

• What if the product is faulty or broken?

  That's on us. You have 6 months for manufacturing defects. We'll repair it, replace it, or refund you—your choice. We cover return shipping for faulty items.