Privacy & Security

  • Do you collect information from children?

    No. Our website and services are not intended for individuals under the age of 18. We do not knowingly collect any personal information from children.

  • Do you collect sensitive information like my race or health status?

    No. We do not knowingly collect or process any "special personal information" as defined by POPIA, such as details about your race, ethnic origin, health, or religious beliefs.

  • Do you sell my personal information?

    Absolutely not. We will never sell your Personal Information to any third party.

  • How can I correct or delete my information?

    You have the Right to Correction and the Right to Deletion. If you believe any information we hold is inaccurate, you can ask us to update it. You can also request that we delete your personal information, although please note that we may be required to retain certain information for legal or con...

  • How can I opt out of these ads?

    You have full control over these advertisements. You can manage your ad preferences directly within your Google Ad Settings and your Facebook or Instagram account settings. You can also manage your cookie preferences on our site at any time using our cookie consent tool to withdraw consent for no...

  • How can I see the information you have about me?

    Under POPIA, you have the Right of Access. You can request a copy of the personal information we hold about you by contacting our Information Officer.

  • How do I unsubscribe from marketing emails?

    The easiest way is to click the "unsubscribe" link located at the bottom of any marketing email we send you. This will remove you from our mailing list immediately.

  • How do you keep my information safe?

    We are committed to protecting your data. Our entire website uses Secure Sockets Layer (SSL) technology to encrypt the information you share with us. We also implement a range of reasonable technical and organizational security measures to prevent unauthorized access, loss, or damage to your pers...

  • What are cookies and why do you use them?

    Cookies are small text files stored on your device that help our website function correctly. For example, they are used to remember what items you have placed in your shopping cart (essential cookies). With your explicit consent, we also use cookies to help us understand how visitors use our site...

  • What personal information do you collect?

    We only collect information that is necessary to provide our services to you. This primarily includes: Contact and Identity Information: Your name, email address, phone number, and shipping/billing addresses. Payment Information: Details required to process your payment, which are handled secure...

  • Where is my personal information stored?

    Our online store is powered by Shopify, a world-leading and highly secure e-commerce platform based in Canada. To provide this robust and reliable service, your information is securely processed and stored on their servers, which are located in North America and Europe. By using our site, you con...

  • Who do I contact about my privacy?

    For any questions about our privacy practices, or to exercise any of your rights under POPIA, please contact our designated Information Officer by emailing [support@kiftech.co.za](mailto:support@kiftech.co.za). We will require proof of identity to process your request to ensure the security of yo...

  • Who do you share my information with?

    We only share your information with trusted third-party partners, known as "Operators," who are essential for us to provide our service to you. This is limited to: Shopify: Our e-commerce platform provider. Payment Gateways (e.g., PayFast): To securely process your payment. Courier Companies (e....

  • Why am I seeing ads for KifTech after visiting your site?

    Like many online stores, we use advertising services such as Google Ads and Meta (Facebook & Instagram) to help us reach people who might be interested in our unique products. If you consent to marketing cookies on our site, a cookie may be placed on your device. This allows our partners to s...

  • Why do you need my name, address, and phone number?

    We need this information to fulfill our contract with you. Specifically, we use it to process your order, ship your goods to the correct address, communicate with you about your purchase (e.g., sending tracking information), and for fraud prevention.