FAQ

• Are your prices final?

  Yes. All prices are in ZAR and include everything—product, shipping, duties. No hidden fees, no "plus VAT" surprises at checkout.

• Can I cancel my order?

  Contact us ASAP at support@kiftech.co.za, WhatsApp +27 61 581 6632, or phone 0311002645. If it hasn't been dispatched yet (within 0–3 days), we can usually cancel. After that, you'll need to use the return process.

• Do I need to be 18 to order?

  Yes. If you're under 18, get a parent or guardian to order for you.

• How can I pay?

  Visa, Mastercard, Instant EFT, or any method supported by PayFast.

• How do I contact you?

  Email: support@kiftech.co.za WhatsApp: +27 61 581 6632 Phone: 0311002645

• What law governs this?

  South African law. If there's a dispute, it's handled under SA jurisdiction and subject to the Consumer Protection Act (CPA) and Electronic Communications and Transactions Act (ECTA).

• When is my order actually confirmed?

  When you receive the order confirmation email after payment. That's when the contract is formed. Adding to cart isn't a commitment from either of us.

• When is my order actually confirmed?

  When you receive the order confirmation email after payment. That's when the contract is formed. Adding to cart isn't a commitment from either of us.