FAQ

• Are your prices final?

  Yes. Duties and import taxes are prepaid on every order, so there is nothing extra to pay on delivery. Standard shipping is free on qualifying South African orders over R750; a R49 fee applies to qualifying orders of R750 or less. The shipping method, eligibility and fee shown in the cart and con...

• Can I cancel my order?

  Contact us ASAP at support@kiftech.co.za, WhatsApp +27 61 581 6632, or phone 0311002645. We will confirm what is still possible based on the processing and dispatch status. A cancellation is not confirmed until KifTech accepts it. If your order has already been dispatched, contact us about the re...

• Do I need to be 18 to order?

  Yes. If you're under 18, get a parent or guardian to order for you.

• How can I pay?

  Visa, Mastercard, Instant EFT, or other supported payment methods displayed at your checkout. Availability depends on the payment provider, device, eligibility and checkout configuration.

• How do I contact you?

  Email: support@kiftech.co.za WhatsApp: +27 61 581 6632 Phone: 0311002645

• What law governs this?

  South African law. If there's a dispute, it's handled under SA jurisdiction and subject to the Consumer Protection Act (CPA) and Electronic Communications and Transactions Act (ECTA).

• When is my order actually confirmed?

  When you receive the order confirmation email after payment. That's when the contract is formed. Adding to cart isn't a commitment from either of us.