FAQ

• Are your prices final?

  Yes. All prices are in ZAR and include Free standard shipping on orders over R750. R49 standard shipping below R750. South Africa only —product, shipping, duties. No hidden fees at checkout.

• Can I cancel my order?

  Contact us ASAP at support@kiftech.co.za, WhatsApp +27 61 581 6632, or phone 0311002645. If it hasn't been dispatched yet (within 0–3 days), we can usually cancel. After that, you'll need to use the return process.

• Do I need to be 18 to order?

  Yes. If you're under 18, get a parent or guardian to order for you.

• How can I pay?

  Visa, Mastercard, Instant EFT, or any method supported by PayFast.

• How do I contact you?

  Email: support@kiftech.co.za WhatsApp: +27 61 581 6632 Phone: 0311002645

• What law governs this?

  South African law. If there's a dispute, it's handled under SA jurisdiction and subject to the Consumer Protection Act (CPA) and Electronic Communications and Transactions Act (ECTA).

• When is my order actually confirmed?

  When you receive the order confirmation email after payment. That's when the contract is formed. Adding to cart isn't a commitment from either of us.

• When is my order actually confirmed?

  When you receive the order confirmation email after payment. That's when the contract is formed. Adding to cart isn't a commitment from either of us.